Shipping and Returns Policy | SalamZone Inc.
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Free Shipping on all orders above $100.


SHIPPING POLICY

SalamZone exerts every effort to gain customer satisfaction in terms of proper packaging, proper buyer information is provided to the assigned carrier (Courier service ), however in line with all other international e-commerce companies SalamZone is not responsible for any damages or loss of package during shipping. In all cases shipping proof will be available for buyer verification which is either:


Shipping Methods:

We ship worldwide through a courier service (Currently we deal with FEDEX for all world countires apart from Kuwait State we deal with Posta-Plus) .

Customer will be provided  a traking number and traking link for customer & SalamZone conveniences for customers to track their packages.

Shipping FEDEX International Priority Courier Service takes 3-5 working days for delivery.

Shipping Posta Plus to Kuwait states takes 2-3 days for delivery.


Free Shipping:

Orders above $100 will qualify for free shipping using FEDEX Priority International courier service.

Proof of shipping:

A tracking number and web link will be provided once the items are shipped.

Shipping Charges:

  • World Wide Orders above $100 will qualify for free shipping using Expedite Shipping FEDEX International Priority Courier Service (Delivery 5-7 working days), if order below $100 shipping fees will be based on weight or fixed rate per item.
  • Kuwait Orders above $100 will qualify for free shipping using Expedite Shipping Posta-Plus  Priority Courier Service (Delivery 2-3 working days), if order below $100 shipping fees is KWD 1 fixed rate per order.

We base our shipping charges on the value of your order. To make sure you receive the  lowest shipments possible, we'll do our best to ship everything to you at once. If we need to send you more than one shipment, we'll only charge you once for the charges that apply to the total value of your order. We ship our products using an International courier service, once the order is paid for, Orders will be processed and shipped once we receive credit card authorization, we will send you an email with the tracking number, you can follow your order until it’s delivered and a receipt of delivery is obtained.


REFUND POLICY

We encourage you to email us if you have a concern / question about any aspect of any product, packing or shipping please don’t hesitate to contact us @ (sales@salamzone.com ) prior to placing an order,

If you have placed an order yet you are not sure and your order is not shipped yet we still can refund you fully but in this case you might lose your transaction fees or FX fees with your credit card provider, this is we can’t not compensate you for. Alternatively if you don’t want to lose any transaction or FX fees we can credit your account in our store with the same value you want to cancel an item for.

Once package is shipped no refunds will be allowed for any reason.


RETURN POLICY

Because we feel that we offer the highest quality products at the best prices, and pack all of our orders with care, we think you'll be extremely satisfied with your purchases. In line with other international e-shops we don’t accept returns. 

PACKING & HANDLING FEES

We charge nothing (Absolutely Zero for packing and handling).


TAXES

We don’t charge customers for any Taxes.

In line with all international e-commerce companies import taxes and custom clearance (if applicable) need to be taken care of by the buyer.


Terms and Conditions

SalamZone Inc. provides website features to you subject to the following conditions.

If you visit or shop at salamazone.com, you accept these conditions.

Please read them carefully.

 

ELECTRONIC COMMUNICATIONS

When you visit Salamzone.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

 

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of SalamZone and protected by international copyright laws. The compilation of all content on this site is the exclusive property of SalamZone and protected by international copyright laws.

 

TRADEMARKS

SalamZone and Salamzone.com and other Salamazone.com graphics, logos, page headers, button icons, scripts, and service names are trademarks, registered trademarks or trade dress of SalamZone in the U.S. and/or other countries. SalamZone’s trademarks and trade dress may not be used in connection with any product or service that is not SalamZone's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits SalamZone. All other trademarks not owned by SalamZone that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by SalamZone.

 

LICENSE AND SITE ACCESS

SalamZone grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of SalamZone. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of SalamZone. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of SalamZone without express written consent. You may not use any meta tags or any other "hidden text" utilizing SalamZone's name or trademarks without the express written consent of SalamZone. Any unauthorized use terminates the permission or license granted by SalamZone. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Salamzone.com so long as the link does not portray SalamZone, or its products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any SalamZone logo or other proprietary graphic or trademark as part of the link without express written permission.

 

YOUR ACCOUNT

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. SalamZone does sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. If you are under 18, you may use Salamzone.com only with involvement of a parent or guardian. SalamZone reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

 

REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT

Visitors may post reviews, comments, photos, and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. SalamZone reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant SalamZone a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant SalamZone and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify SalamZone for all claims resulting from content you supply. SalamZone has the right but not the obligation to monitor and edit or remove any activity or content. SalamZone takes no responsibility and assumes no liability for any content posted by you or any third party.

 

RISK OF LOSS

All items purchased from SalamZone are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

 

PRODUCT DESCRIPTIONS

SalamZone attempts to be as accurate as possible. However, SalamZone does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by SalamZone itself is not as described, your sole remedy is to return it in unused condition.

PRICING

Except where noted otherwise, the List Price displayed for products on our website represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. The List Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. For certain items that are offered as a set, the List Price may represent "open-stock" prices, which means the aggregate of the manufacturer's estimated or suggested retail price for each of the items included in the set.

 

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THIS SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE ARE PROVIDED BY SALAMZONE ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. SALAMZONE MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, SALAMZONE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SALAMZONE DOES NOT WARRANT THAT THIS SITE; INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE; THEIR SERVERS; OR E-MAIL SENT FROM SALAMZONE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. SALAMZONE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.

 

APPLICABLE LAW

By visiting Salamzone.com, you agree that the laws of Canada, without regard to principles of conflict of laws, will govern these Conditions of Use that might arise between you and SalamZone.

SALAMZONE APPLIED POLICIES

SHIPPING POLICY

 

We base our shipping charges on the value of your order. To make sure you receive the fewest shipments possible, we'll do our best to ship everything to you at once. If we need to send you more than one shipment, we'll only charge you once for the charges that apply to the total value of your order. We ship our products using an International courier service, once the order is paid for, Orders will be processed and shipped once we receive credit card authorization, we will send you an email with the tracking number, you can follow your order until it’s delivered and a receipt of delivery is obtained

 

RETURN POLICY

Because we feel that we offer the highest quality products at the best prices, and we inspect and pack all of our orders with care, we think you'll be extremely satisfied with your purchases. In line with other international e-shops we don’t accept returns.  

 

PRIVACY POLICY

Why do we ask for my e-mail address? Will we rent it out?

E-mail allows us to serve our customers better by getting information out quickly and efficiently. However, we understand that some people are sensitive about giving out their email address because they are afraid of receiving intrusive e-mail, or "spam." 
Well, we're not "spam" fans either, and we won't rent or send your e-mail address to anyone. However, we would like to send you e-mail featuring information about special offers from time to time.

What do we offer to protect your security and confidentiality?

We are committed to protecting the security and confidentiality of your information. We will never request your credit card information unless you are placing an order. In order to protect your account, we caution you never to disclose your password or login information. Because thieves have been known to create copycat websites with names similar to reputable sites, in order to lure folks into divulging their personal information, we urge you make sure that you typed the correct website address before entering your information.


OUR ADDRESS

Salamzone.com, Inc.

7321 Victoria Park Avenue, Suite 303 Markham, Ontario L3R 2Z8

http://www.salamzone.com/